SWEET

FAQS:s

THANK YOU FOR CHOOSING BANG BANG FOR YOUR HOLIDAY TABLE! THIS IS THE BUSIEST TIME OF THE YEAR FOR US & WE ARE GRATEFUL TO BE A SMALL PART OF YOUR FESTIVITIES. WITH THAT IN MIND, PLEASE REVIEW BELOW IN ORDER TO ASSIST US IN A SMOOTH ORDER & PICKUP EXPERIENCE.

ORDER PICKUPS: Please note that ALL online Holiday orders are for PICKUP only, at our cafe at 2051 N California Ave in Logan Square.

Please confirm your order before checking out and be sure you are available to pick up on the designated day/time that you selected. All orders are FINAL & CANNOT be modified.
Our cafe WILL be OPEN during the pie pickup times & the full savory menu plus slices, half & whole pies will be available on a first come first served basis so you are welcome to purchase additional items or pie in-store on one of these pickup days or enjoy a hot cup of coffee or biscuit before or after your pickup!
WHEN YOU ARRIVE: please proceed to the large truck in front of the cafe & have your Order # & last name of the order ready when you arrive to pick up your items. PLEASE NOTE this order number will ONLY be in your ORIGINAL confirmation email that was sent the day you placed the order, so please make a note of that as it will not be repeated in the reminder emails that follow.
This is the busiest time of the year for us so expect to wait though we will aim to work quickly & effectively.
Please dress appropriately for the weather as pickups are outside & while we aim to be as efficient as possible, plan for a wait.
Check our work! Our goal is to get all your correct items to you, but we are human & can make mistakes so do us all a favor & double check BEFORE you depart so we can correct immediately & while you are onsite. Everyone will be happier for it!
Be Kind.
WE ARE NOT OPEN CHRISTMAS EVE DECEMBER 24, 2024 or CHRISTMAS DAY DECEMBER 25, 2024.
Any items not picked up or ‘forgotten’ by our last pickup time will be donated. We do not have the space to hold pies past the pickup date & are unable to provide a refund to guests who don’t pick up their items by the time our team leaves on the last pickup date.
By placing an order you consent to having read & acknowledged all of the above information & the No-Refund terms.
We recommend eating pies within 5 days of pickup - yes, pies picked up on Tuesday or Wednesday will be perfect for eating on Thanksgiving Day! Leftover Pies can be frozen & thawed to enjoy later.
HAVE A GIFT CARD?! At this time our website and gift cards are not compatible. You are welcome to come into the shop and pay for a pie in person using the gift card.
LOOKIN’ TO SHIP A GIFT? While we don’t ship perishable items such as pie at this point, We’ve got ya covered for all of our enticing retail items. Click on over to the Bang Bang specific page on our partner shipping site Here Here Market.

Still have questions? Please email us at hello@bangbangpie.com or call the shop at 773-276-8888 & we will do our best to assist. This is our busiest time of the year & email replies will be delayed. We do not check or return voicemails so please don’t leave one!